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Victor Congionti Profile Picture

Congi Enterprises

 

Co-Owner & President

January 2011 – Present (3 years 9 months) Greater New York City Area

Co-owner of Congi Enterprises, a variety of ventures founded by the Congionti brothers.

Play a variety of roles in the business including technician, entrepreneur and manager.

Proven Data Recovery

Proven Data Recovery

 

President of Business Development

January 2011 – Present (3 years 9 months) Greater New York City Area

• Serve as leader in developing new business and strategic partnerships.
• Collaborate with colleagues (executive, leadership and peers) to develop new products and services.
• Contribute to the strategic planning and execution of all sales, marketing and public relations activities.
• Increase customer base and add to existing customer profitability.
• Identify, design, develop and implement market-driven strategies to achieve revenue goals and the company’s mission.
• Oversee marketing programs and partner channels that increase the company’s revenues and customer base and expand existing channels.
o Develop, manage and oversee PPC campaigns for all office locations.
o Set strategic direction, and manage SEO campaigns for all office locations.
o Manage partner program at PDR
• Identify potential strategic partners, alliances and relationships to expand core product lines or bring new product lines to the organization.
• Promote a customer-oriented focus and advocate consultative customer relationships.
• Develop and maintain high-profile external relationships within customer constituents, professional organizations, etc. (public relations presence).
• Support the overall process of management and corporate decision making to ensure the organization maximizes its short, medium, and long term profitability.

Hartford Steam Boiler

 

IT Security Analyst

August 2011 – Present (3 years 2 months) Hartford, Connecticut Area

• Maintain, control, and implement physical and application security company wide.
• Monitoring and reporting of security events, incidents, and vulnerabilities.
• Administration of a diverse suite of information security countermeasures.
• Ensure the integrity of host computers, servers, databases, laptops, firewalls and other devices for secure data transfer.
• Troubleshoot and repair information security tool implementations.
• Assist efforts to demonstrate that company is compliant with appropriate corporate policies, industry standards, government regulations, and contractual requirements.
• Assist efforts to determine information security frameworks, requirements, direction and system recommendations.
• General contribution to the information security risk management program.
• Maintain existing capabilities, make recommendations and implement appropriate up to date security technologies such as encryption, anti-virus software etc. as needed.
• Configure existing technologies in an effort to solve operational issues.
• Stay abreast of the latest thinking, technologies, and security literature.

Travelers

 

Systems Access Specialist

January 2006 – May 2011 – (5 years 5 months)

• Create, change and delete user IDs across all lines of business of the organization for various infrastructures, supporting over 56,000 employees in fast paced environment.
• Hands on experience creating ids in Outlook Exchange, LDAP, Host applications, TIES, ACF2, Active Directory, Fiberlink, Remote Dial, Web and Lotus Notes.
• Acted as level 2 support for complex issues that were escalated to the systems access team.
• Managed tech conferences to get to root causes of issues as they presented themselves.
• Was responsible for coordinating with support staff of impacted areas.
• Processed workload to ensure accurate, timely support to customers requiring user IDs, password, and access control support enterprise wide.
• Consistently created new tools and processes that automated routine functions, thereby increasing productivity and overall operational efficiency. Continuously improved these processes to ensure that the systems access team was operating at optimal capacity.
• Decreased processing time on creating new home directories with new script by 900%.
• Combined outlook and Microsoft Office Communicator script into one script so it is automatically given when processing new hire employees.
Decreased processing commercial lines (PCCL) ids by 600%
• Created script file that sent out notifications to managers that needed access to employee’s home directories based on input provided in an excel spreadsheet.
• Trained staff and prepared documentation on new tools and processes that were created.
• Created knowledge document with built in search functionality, where I kept track of any new addition to processes and procedures for the hundreds of applications we process.
• Audited and forged knowledge for 94 call agents which is used on a daily basis.
• Uncovered potential security issues that were not in SOX compliance and escalated them to the appropriate parties to institute changes.